[00:00:00] Speaker A: SA.
[00:00:30] Speaker B: Welcome to AI Today. I'm your host, Dr. Alan Badot. And this week we've got an exciting guest for you who's going to help clarify a lot of things around, you know, how we should be feeling about AI. Do we feel like we're being left behind?
What's working for you? What's not working for you? Some things to think about as you're, as you're moving forward, not only from a technical perspective, but also from a leadership perspective. You've heard me speak a lot about being overwhelmed and struggling to feel like you're behind from the get go. Well, our guest is going to be able to help with that. I've got an incredible guest, Dr. Adil Dalal.
He is an internationally recognized expert in leadership and AI transformation. And that is what we all need, right? Especially as small businesses. So I hope you're paying attention. You know, as the CEO of Pinnacle Process Solutions and a Forbes coaching council member, Dr. Dalal has, he's trained thousands of leaders across the globe and, you know, helping them understand change, but, you know, also lead it. And that's what a lot of folks are struggling with. It's really tough to lead, you know, technology and change and business. And so, you know, I want you all to pay attention for the entire show. We're lucky enough to have him for the entire show, so it's important that you pay attention. But Dr. Dalal, thank you so much for being here.
[00:02:05] Speaker A: My pleasure, Alan. Truly a pleasure to be with you.
[00:02:09] Speaker B: So people feel like, you know, AI is everywhere. It's a, you know, they, they can't leave their door without hearing it on the radio. They hear it, you know, they hear Alexa talking about it in the background, whatever that is. But it's, it's starting to really confuse people, you know, at the same time. So, you know, how do you think folks should approach it to just try to make some basic fundamental sense of it?
[00:02:38] Speaker A: Great question to start up with, Alan. I think people don't realize that AI is not a new thing. It actually started in the 50s, right, and the Turing test and everything started. And we started trying to understand if AI can mimic human behavior. And the reason AI has become so popular today is because of the computing power, the chips development. The availability of all these data centers is creating this sudden influx. And I don't know, something has happened with humanity.
Suddenly, if you look at what's, you know, we've had technology changes. The first industrial revolution happened only 200 years ago.
And today we're talking, you know, we Went from being a caveman or, or at least a craftsman to a spaceman in less than 200 years.
Right now AI is going to move us to a whole different direction. But there is definitely a fear because of the speed of change. It is not an exponential, slow, exponential curve. It is a steep upwards curve. And that is what scares the people. What happens is. And again, I'm going to link it to neuroscience.
When there is fear, this is our, our primitive brain. The way it looks at it is that it sees this as a kind of a danger to us.
And there is a part of our brain called the amygdala that gets triggered and triggers a fight or flight response.
So when there is uncertainty, uncertainty and fear are looked at as the same way with our brain. So the brain interprets AI as a threat, not as a tool.
So this is what we need to do is we need to update our neuro cognitive framework. We need to engage AI meaningfully. We need to look at our AI, you know, whatever is the hi hi is the human intelligence. That is our intuition, our creativity, our continuous learning that has to still stay upfront and that will reduce the fear. Correct. So in short, the pace of AI is not, is a big problem of how fast it's growing, but it's lack of our mental models we have kept.
So humanity needs to evolve quickly to keep up with AI. That's my humble opinion.
[00:05:17] Speaker B: Yeah, and I agree with you. And one of the things that we are trying to do on this show is to really help small businesses understand some of those technologies and even some of the thought process, you know, around it. Should we get it, should we deploy it, when do we do that, when do we not do that? You know, and when you put it from a neural perspective, it starts to make an awful lot of sense for folks in that, you know, really that, that, that you know, transition that they're struggling with is something that's, you know, that's real and it's not made up. And so, you know, when you talk about that, you know, how would you, you know, start to, to tell folks that, you know, you know, maybe your feeling of being left behind isn't, you know, necessarily a bad thing or a good thing. It's just the reality of.
[00:06:17] Speaker A: Is the reality. It is absolutely what, you know, our world is today. Either you accept it, correct, or we are not going to survive. As, you know, I'm, I'm, you know, get into I, I teach quality. And one of the quotes by Dr. Deming is that survival is not an option. Correct. That's right in cheek. Basically, you know, either you learn or you survive.
And the learning, basically the learning piece of it is so important. And keeping up with what the current world is is very critical. Alan, is where, as I said, don't let fear hold you back.
Allow, allow the new tools which are coming because today you are seeing there is drone technology, there is, you know, 3D printing, there is, you know, nanotechnology. There are so many new, new things coming your way.
If we stick to the old way of doing things, we are not going to move forward.
So we need to first understand AI in a very simple way. If you want to adopt to it, especially small businesses need to look at AI as a tool, not as something to fear. Correct. It's not a threat, it's a tool.
Whatever you lack, this is a gap. If you have a gap, AI has some tools to fill that gap. And if you look at it that way, you'll never fear AI.
[00:07:53] Speaker B: Yeah, yeah. And that's a great way. That is a great way to put that in that. You know, I tell people you've got to take that first step, and that's, that's really all it takes to be able to do that. And one of the things that you touched on, I'd really love for you to go a little bit deeper into it is, you know, you mentioned you've got to put it in a very simple way. You know, as a, as a coach and an AI expert, how do you tell folks, you know, in a manner that is very easy for them to grasp, understand, and be willing to take that first step?
[00:08:32] Speaker A: So before we take the first step, Ellen, I want them to understand what AI is. Right.
So let's, let's go into what AI.
You know, the word artificial intelligence scares a lot of people. So let me just explain in a very simple way. Okay. If you look at it this way, you will have less fear about AI. Right. So currently I look at it in two ways. The current state of AI and the future state.
Current state of AI is like a savant toddler. Correct. The savant toddler has a turbocharged brain. It watches you, it listens and starts mimicking you until it can start predicting. It has an extrapolation tool in it. Correct.
But instead of neurons, what it uses is data. Uses massive amount of data.
Instead of parents, it has a sophisticated chips, it has huge data center and the entire world wide Web. Correct. So it has a lot more advantages than a child would have.
But just like our brains build habits through repetition and recognition, of patterns. AI is getting smarter with more examples it sees, the more we feed it correct. It's not totally creative yet, but it's insanely fast and it can extrapolate very well, and it can look for patterns and recreate those. That is the power.
So that's how the similarity between the brain and your, you know, AI is. And also just think about how you learn a bike, to learn riding a bike or to, you know, learn to swim. Correct. Is through trial, error, and pattern reinforcement. That is exactly what AI is doing. But it's not getting your knee scraped and there are no breaks in there. Right?
[00:10:32] Speaker B: Yeah, yeah. And that's great. Yeah, one of the.
Yeah, absolutely. And that's a great way to put it. And one of the. One of the things that, you know, I'm worried about as, as folks are learning a little bit more about, you know, AI is that, you know, we've seen it a lot where folks will go out and they'll get something from chat GPT, they'll submit that to their boss and boom, it's completely wrong. Or, you know, a whole bunch of things like that. And, and, you know, how do we make sure that we continue to be human and do the human things that we are supposed to do when everything else seems to be run by AI and machines?
[00:11:18] Speaker A: That is so funny. What you're saying is because, you know, what happens is that people don't realize that AI can lie just like us. Right?
[00:11:27] Speaker B: That's right.
[00:11:28] Speaker A: As I clearly told you, is that we are the ones who are kind of teaching it. And obviously human beings have their faults. So when you program a machine with the faults we have, it is going to mimic that. It's going to duplicate and accentuate that.
So, for example, I think there was a recent lawsuit, and it's actually ongoing, where a particular case was quoted in a. In a court, and that was actually used. They used ChatGPT and it was a false case, which quoted. So one thing I will advise your listeners and your people who are watching the show is that be very careful. Your job is not to take AI as it says things. What you need to do is you need to kind of look at it and learn from it. So I recently did a TED talk on AI and neuroscience in. In Belgium, and I spoke that we need to use AI more as a mentor than as a butler.
So what I mean is we need to look at.
The butler will just serve you the dish. Correct. Mentor is someone who guides you and makes you better at what you do.
If you just Use it as a butler, you're going to fail very quickly. But if you're going to use AI, ChatGPT and other tools like a mentor, you are going to increase your brain functions, you're going to increase your knowledge. And that is when the HI and AI is going to combine, which is a human intelligence is supported by AI and you will end up being a much better human being.
[00:13:18] Speaker B: Yes, yes, I agree 100% with that. And I want you to hold some of those thoughts that I know you want to leap off of right there. We've got to take, unfortunately, we've got to take a quick break, but thank you for making people feel, you know, a little bit better about, you know, where to start from an AI perspective. Audience, I don't want you to go away because, you know, Dr. Dalal will be back with us, you know, for the next segment. So please stick around. We'll be back after a couple of short messages from our sponsors.
[00:13:58] Speaker A: SA.
[00:14:35] Speaker B: Loving what you're watching, don't miss a moment of AI Today or any of your favorite NOW Media TV shows, live or on demand, anytime, anywhere. Download the Free Now Media TV app on Roku or your iOS or and enjoy instant access to to our full lineup of bilingual programming.
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Well, I want to welcome Everybody back to AI today.
I'm still here with Dr. Dalal.
We had a great conversation in the first segment around really just taking that first step and not being afraid to approach it. And he's helping us cut through the noise of AI. You know, in this segment, we're going to look at fear.
We always talk about fear and it's the one thing that really keeps people up at night, whether it's, you know, they think it's the Terminator or is it going to take my job or the whole list and everything in between.
You know, Dr. Dalal, one of the, one of the more challenging things that I get contacted about, you know, people see things on the news and it's always either it's not as smart as everybody says it is or it's going to take over the world and we're, you know, three days away from having, you know, a hitting the singularity and it's just going Going crazy.
Do you believe AI is more of a threat or an opportunity today?
[00:16:31] Speaker A: So I look at it as neither.
Correct. As neither. Because it is what we make of it.
So it will become a threat or it will become an opportunity. Depends on how we program it. As we said, it's a toddler. Right.
How, what type of an adult will it become is up to us, because we are the creators of AI.
So basically, just like fire, fire can warm you or it can burn you can warm your home or burn your home. Correct. It's based on how we use it.
So it has the power to take away the mundane tasks from us, or it has the power to amplify what's meaningful to us. Both are good possibilities. Correct. But we need to lead it with empathy, with creativity, with some wisdom. That is the key. So it depends on us. Right.
So based on neuroscience, what happens is, as I said, the amygdala creates. Creates a fight or flight response.
But there are ways to remove that kind of a habit which we have by rewiring our brain. So one of the things I teach people is how to rewire their brain for different things, different habits. And they say neurons that fire together wire together.
Correct. And that is what we need to do, is how do we create the positivity for AI that will remove the fear that will wire our brain. To look at AI as someone who can help us and not destroy us. And again, I'm, you know, some of these fears are absolutely true, and I agree. But it. It takes a village to create a child, to. To raise the child. And the village can be the. The children who are using it, the adults who are using it, the parents, the teachers, the programmers, or the companies who are promoting it, as well as the government. All of us need to come together to create an AI which helps humanity, not destroy it.
No doubt that it has an immense amount of power built in. Correct. So it is the greatest opportunity of a time. And we need to evolve because today we are in the driver's seat. We don't want AI to drive us and us in the backseat. That is going to be the scary.
[00:19:09] Speaker B: Yeah, yeah. And that's a great, great point that you, you emphasized because as we are trying to prepare for that next job or that next opportunity that we want to really take advantage of.
You know, I've always thought that from an AI perspective, from a really an advanced technology perspective, we are a little bit behind, you know, preparing students, you know, workers, etcetera, you know, for this type of technology. And that's why, when it hit, it really scared an awful lot of people. And so, you know, as you look at things and as you're coaching people, you know, in this type of technology, what kind of jobs or what, you know, educational background should folks be preparing for so that they can, you know, really become something better with AI at their, you know, as a, as an assistant?
[00:20:11] Speaker A: Sure.
So what they need to do is prepare for jobs which are using the prefrontal cortex. Okay. What I mean is creativity, empathy, critical thinking, those are the tools which are going to be needed the most in future. Because what AI does great is kind of eliminate the repetitive task. Right. Anything which is repetitive. If you are in that kind of a position, the chances of it being eliminated are quite high.
Because just imagine, today AI is on your phone, tomorrow AI is going to be the robot.
Right. And it's, it's not too far, far out.
[00:20:57] Speaker B: That's right.
[00:20:59] Speaker A: So the physical AI is going to be able to do your, your menial test very well, much better than we can do and much longer than we can do. Correct. So that is coming, that is just coming our way. So if you keep focusing on what you know already and keep trying to build that, you're never going to be able to compete with AI. What you need to do is shift your attention to critical thinking. One tool you need is emotional intelligence, because you know you will need to work with your coworkers. You may even need to work with robots in future.
That is coming our way, where, as I tell as a joke, HR will no longer be hr, it will be HR and R.
Okay?
Human and robot, you know, resources.
That is absolutely coming our way.
So creativity, lifelong learning, those are things which will never go away.
So we cannot stop water from flowing. We need to learn to surf on the water. That's the new way. We need to start thinking.
[00:22:08] Speaker B: Yeah, yeah. And that's a great way, that's a great way to put it. And one of the things that you, you talked about was around, you know, having to work more with your coworkers potentially. And, you know, a lot of times it takes, it takes a while to build trust between yourself and your team and your co workers to, you know, especially for complex tasks, how do you think that AI will be able to build trust with, with humans? And, you know, what's that interaction going to look like?
[00:22:42] Speaker A: So, you know, it will start with the leaders, how they employ AI. Correct. Because AI will require, you know, the, the leaders to show that they're looking at the ethics of this very well. They're looking at the privacy of the people very well. Right. So the leaders create a policy on AI saying, you know what, we're going to respect your privacy. We're going to make sure AI is used for your benefit, to support you, not to replace you. That is going to be difficult. But that is necessary to bring the trust of the people with the leaders. Correct. So the see Alan, today, that L factor, the loyalty factor is missing. Right?
[00:23:29] Speaker B: That's right.
[00:23:30] Speaker A: People leave jobs at the drop of a hat and people are replaced at the drop of a hat. So already the trust is very weak right now with AI, you have to build up that trust that you're not going, you are going to use the AI as a tool, not as a kind of a bludgeon to remove people. And see, I'm a Lean expert. I do Lean Six Sigma. And that is one of the things I always tell my people when I start a new position or a new consulting job is please do not use Lean as a tool to replace people. Correct. If there is a business need, I understand that.
So if AI is used for upskilling a human first design for transparent communications and you put some ethical guardrails around it, then you're going to get a very powerful cultural transformation.
You have to create that psychological safety net. Correct. So that is one piece. And also challenge them. Challenge them to use AI to get better, not to dumb them down. Because that is going to be the biggest thing which will happen with teams. They will rely so much on AI that they're going to say, hey, why bother? Right?
[00:24:48] Speaker B: That's right.
[00:24:50] Speaker A: So those are the two things you have to look at.
[00:24:53] Speaker B: Yeah, that's fantastic. Great insight with that. Dr. Dalal. Where can, you know, people find you if they've got questions or they really want to stay ahead of the curve?
[00:25:03] Speaker A: Absolutely. So you can go to my LinkedIn and you could find
[email protected] that is my company.
So, you know, both these areas are very good ways to get in touch with you. And you know, you can also look up Amazon. You'll find a lot of my books and one of my upcoming book is called Lean AI Geumanistic Integration of Lean and AI. So that will be the new model of operational excellence I have created.
[00:25:39] Speaker B: That's great. Yeah. And so stick with us, audience. We'll be back after a few short commercial messages from our sponsors.
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Well, we're back with Dr. Dalal and we've had two fantastic segments. If you are just joining us, please go back and start from the beginning because you are going to learn so much and you're going to start to have a little bit of a different perspective on AI and taking that first step and not being afraid to really embrace it. Because some of the messages that Dr. Dalal has is really spot on. And I think it's coming from a point of view of trying to really help you advance and, you know, really take advantage. And that's what we're trying to do on this show is help you take advantage of those types of things. And so, Dr. Dalal, thank you again for, for being here.
Excited to, to have you on for, you know, two more segments. Let's focus on some small businesses, though, and let's, let's really try to help them from a tech perspective. You know, we always hear, oh, the big companies have all the advantages. They're, you know, little companies can't, you know, can't compete, those kind of things from an AI perspective, you know, that's changing some and, you know, it's helping some of the small businesses keep up. But how would you think that if a small business had to do one thing today, what would be the thing that they would benefit the most of from using AI?
[00:28:55] Speaker A: I agree. I think the way I look at this is the great equalizer. AI has become a great equalizer between small and big businesses because what they were lacking, some of the tools which was lacking, is available freely for small businesses and in a lot of cases. Right. So they don't need big budgets. Correct. They just need a big vision.
And what happens is small business, what do they need? They may need to do, you know, automate marketing or maybe enhance customer service or maybe, you know, time savings, maybe make smarter decisions.
Hey, AI does all of these.
So we may even be able to reduce or eliminate the tech department from an overall point of view because you are really creating a technology base which really becomes almost like someone who's part of your team.
Correct. So if you kind of onboard AI as a part of your team member.
Guess what happens? It works together and it is enhancing the value not only of your organization, but also of all the team members. So for a small business, what more can they want? Right. If they're willing to test AI, tweak it, take a leap into it. Right. You cannot just dip your toes in it AI. You will need to get to look at some of the chatbot tools, chat GPT tools. But, but this is very critical. Very critical is the education of the limitations of AI. Correct. As we talked about, it can lie to you. So be careful as they create reports and everything. What it would do, number two, do not put your private information on free ChatGPT.
Even on paid ChatGPT. You cannot put your company policy, you cannot put confidential documents. You have to be extremely careful how you use this because. And there are ways to protect yourself, even in ChatGPT, but you need to know those ways of how to do that. And once you are comfortable using it in the right way, you're going to really expand your business very quickly and without having to throw in a lot of money on it.
[00:31:30] Speaker B: Yeah. And that, that's it. I think the audience, I hope I've scared our audience enough about not putting your, your information on any of the large language model sites as well. You know, in Google, when Google first came out, everybody wanted to Google themselves. Right? And you know, I have, I have tried to discourage as best as I could.
Don't do that with, with the AI.
But one of the things that you said too, and it's, it's, it's very important is that there are tools that are out there.
I do demos all the time about, oh, this tool, that tool, this one can do that, that one can do that good and bad. They can see it live.
But we all have our favorites. Our go tos are ones that we use a lot. Which, which tools do you, do you use most and what do you use them usually for?
[00:32:29] Speaker A: So I guess, you know, I'm, I'm not associated with any tools. So if I throw out some names, please, you know, I'm not trying to.
[00:32:36] Speaker B: We pick on all of them.
[00:32:38] Speaker A: Correct. The, the, you're already using the tool and that is your phone, right? That has a lot of AI. If you're looking at Netflix, it has AI built in. If you have Amazon, you're shopping on Amazon, it already has AI built into it. So all you need is a smartphone, wi fi and a little bit of courage to explore. But as you correctly pointed out, you know, there are a lot of specific tools for specific jobs. So ChatGPT can be a free version or a plus version. This is the most common OpenAI.
You can do emails, you can do content writing, you can do product ideas in that it has a lot of other tools. So there are different versions which are good for different things. It also does great images.
Correct.
It can do, it can become a buddy for your brainstorming. It does a lot of good brainstorming with you.
And there are other tools.
Canva Magic Studio, there is Gamma for your presentations, there is Grammarly which allows you to write better, become a better author. If you are an author.
Trello, you know, automate the to do's Google Studio. There are so many other tools I can think of which will be, you know, Copilot and others which can help you tremendously in really taking your skill set to the next level.
[00:34:09] Speaker B: Yeah, and one of the things that I do also is I will have tools, great responses from other tools just to see what kind of, you know, interaction I can, I can get going because it's fun to have one critique it and then send it back and go back and forth between them just to see what kind of, you know, how you can make some of those things better. But it also gives our audience some insight into, oh, this one's going to behave this way and another one might behave another way. And you know, one of the fun things that you, that you said was starting with your phone. You know, people forget that they're using AI and they don't realize it. It's just so commonplace that now they just completely forget. And so the chat models, it just surprised everybody. But they've been using it already.
[00:34:58] Speaker A: Yes.
[00:34:59] Speaker B: And, and from that perspective, since, you know, they know that they're using it, but they sometimes forget, you know, what kind of mindset do you think, you know, these small businesses need to be in when they're trying to adopt a new AI technology is, you know, whether it's budget, whether it's just user, whether it's, you know, everything in between. What kind of mindset should they, should they put themselves in in order to make the right choice?
[00:35:31] Speaker A: I think the mindset they need is an exploratory mindset. Correct. They need to have a mindset where it's more curiosity than trying to kind of go deep. So the way our brain works, Alan, as you probably know, is that when it is having fun, it is learning and absorbing much more.
When it is very stressed and not able to have a fear built in it's not able to explore a lot of the things.
So the way to explore this is to really get away from the hype, get away from what people are telling you. Explore it yourself, have, you know, experience it. Because that's the best way to learn it, is to try it. Open chat GPT, put in a few prompts. You know, you don't have to become expert in prompt engineering to be able to do that. Correct. So yes, read a little bit about this. Read, you know, watch shows like yours. This will give you a really good insight into what to look out for, what not to look out for. Those are kind of two things which you really want to do.
And as you go in and as you correctly pointed out, compare some tools, there are some free tools out there.
Correct.
Why don't you, you know, try to experiment with some of these. If you want an image, put in some words in there and try to create an image.
All it will do is you're not losing anything, you're losing, you're investing some time into it. So the more you try to be more curious, more try to, you know, teach that you can also personalize this.
So once you learn, once you interact with AI, say you have a paid version of ChatGPT, you interact with it, it knows who you are. You can even teach it the way you talk and the way you, you know, kind of react to something. It can even create an email almost in your voice. How powerful is that? Right?
[00:37:34] Speaker B: Yes, absolutely.
[00:37:36] Speaker A: We really need to use this as your kind of a mini me, right? AI will become a mini me, which you will have by your side to do some of the menial tasks and things which bore you or you are not able to keep up with. It will just be a good help for you.
[00:37:55] Speaker B: Yes, that is fantastic. And I love that breakdown. And you know, the, the ignore the hype I think is the, the foundation which every small business owner should start with. And really it doesn't have to be AI, it can be any technology. But ignore the hype and folks can find out for themselves. And you know, great insight, Dr. Dalal. And I think small businesses are really going to learn a lot from that last segment. And so I want folks to stick around though. We've got Dr. Dalal, luckily one more segment, you know, stick around and we'll be back after a couple of short messages from our sponsors.
Sa loving what you're watching. Don't miss a moment of AI today or any of your favorite now media TV shows, live or on demand, anytime, anywhere. Download the free Now Media TV app on Roku or your iOS device and enjoy instant access to our full lineup of bilingual programming in both English and in Spanish.
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So for our final segment, I, I, you know, Dr. Dalal is still here and we've had great conversations.
Please start from the beginning if you can. If you're just joining us because you're, I don't want you to miss any of, you know, the, the comments from Dr. Dalal and his insight because it's really going to be helpful.
So our last topic, Dr. Dalal is really around, you know, clarity. How do they lead through this AI disruption that's taking place and so how can tech leaders stay competent during these times when it's really muddy out there and it's ugly in some cases and they, they really want to, you know, make the right moves for their businesses?
[00:40:54] Speaker A: Excellent question. And I've written a lot about this in my Forbes articles. I've written, you know, about what the future of leadership because leadership is going to change dramatically as we go through this tech disruption through AI. Would you agree, Alan?
[00:41:12] Speaker B: Oh, absolutely, absolutely.
[00:41:16] Speaker A: You know, even today they struggle with leadership and it's going to be and being a leader myself, I know how challenging it is. It's like a tsunami of all these tech solutions coming at you. What do you pick? What is a fad right now which will go away?
We don't know that. And AI is here to stay. Correct. If you think AI is a fad, please keep throw that idea away because, you know, if, if whatever number of billions of people on this planet, each one of them is going to be touched by AI at some point or the other, no matter where you are. Correct.
[00:41:57] Speaker B: So that's right.
[00:41:59] Speaker A: So leadership, what they need to do is they leaders do not need to know all the answers on AI.
What they need to do is root themselves in the humanity.
There will be three kinds of leaders and I've written a article in Forbes about that. In future there will be three kind of leaders.
One will be completely focused on tech.
Now they will forget about humanity. They will forget that there are human emotions and other things involved. And with the focus being on profitability, on tech, on AI, what will happen is obviously humanity will suffer. They are going to be very open to using AI in the negative way. Probably in defense solutions, which is already happening, but they will take it into a very different direction. So that is not the leader you want for the future, for the betterment of humanity.
The second one is just focused on humanity. They forget AI exists, right? They don't. They want to put their head in the sand saying AI just will go away if I, you know, become like an ostrich, put my head in the sand and, and you know, hopefully it will just disappear. That's not going to happen. As I said, you got to you. You cannot only focus on, on the human side. You have to understand that tech exists and how to use it for the humanity. The third kind is the one we want for the future who's a tech savvy, but human centric leader.
That is the key. A tech savvy human centric leader, what does that mean? Is someone who understands tech very well, but they're not swayed by what it can do from the profitability point of view. They are anchored in their purpose, they're anchored in the legacy, they're anchored in a mindset which is there to support humanity to get to that next level.
So what you need to do is you need to reconnect with your purpose. You need to practice some adaptive thinking. You need to adapt very quickly.
And if you want to interact with AI, you need to learn how to ask better questions. So there is a term called Socratic questioning.
So you need to learn how to ask better questions because the better your questions, the better your answers and the better leader you will be and you will allow humanity to thrive with it.
[00:44:27] Speaker B: Yeah, that's a great, that's a great perspective on that. And it kind of dovetails right into my next question and something that I work with folks on and it's always a challenge isn't that, you know, you've got a diverse team and you have some that will embrace it and run with it and want to do everything with it. And then you have others that are so scared of it, they don't want any part of it and they're just, just afraid of that, that change piece. How do you coach and guide, you know, leaders and really being able to manage that dichotomy of team and team member so that, you know, it's still benefiting the organization and it's still benefiting the group. You know, what's your advice to leaders that have, you know, those, those sort of, you know, deferring teammates?
[00:45:26] Speaker A: Yeah, no, that, that is such an important thing. Right, because you are going to have, you know, all fingers are not equal. They're going to be different. So it's for people.
How do you get them to work more as a team?
Is very simple. Is do not, you know, if you are trying to introduce AI, make it a fun challenge. Bring teams together and say, hey, how would you use AI to solve some problem? Correct. And it's a fun problem. Don't make it take them off site or do something in a fun way where they don't fear AI. They are working together to explore AI. Correct. So let them use their creativity there. Get them to have small wins with it. Feel very comfortable, like a toy. They're playing with a small toy and now they, you know, even, you know, adults today, gamification is a big thing and you could gamify this very easily. So create either. I used to work for a company which had a.
A week of exploration where they would give a week to the people you know, and they would actually go in and be able to come up with unique solutions to a current problem or something totally not even related to their work. But they have to come and present that to the rest of the team. They can work as a team, they can work as individuals, but they are showing their capabilities and they are also teaching others how they did that.
So these are great ways to break down the barriers. The fear of change, to make it fun. That is one way I know of really engaging the brain in a different way because I teach classes all over the world and one of the things I try to do is enter trainment. It's not entertainment, it's entertainment that's great.
When you are having fun, when you're training people, it is a totally different way for them to learn.
[00:47:34] Speaker B: Yeah, yeah. And that's fantastic. And you know, Dr. Dalal, I very much appreciate you being here with us. I know that there are a lot of exciting things going on, on in your life. And, you know, how can, how can people, you know, get a hold of you? How can they follow you? What are some of the exciting things that you have coming up, if you don't mind breaking a little bit of news here?
[00:47:59] Speaker A: Sure. I try to stay out of trouble by staying busy.
I have two books which I released this year which were the Legacy Driven Life and the B Factor, which is one of my favorites, is how to really use the simulator we have built into our brain to really explore your leadership and the future.
I have one more book, as I said, the Lean AI Humanistic Integration of Lean and AI. So that is Applied AI. How can you apply it to make your operations better, your create excellence in your area.
Also exciting is Ellen is I'm going to be in the same network as you are right now and I'm launching a show called A Super Conscious Leader and it will premiere on August 9th.
And I'm sincerely looking forward to really engaging people not only from a simple model of leadership as I was talking about. Leadership model is completely broken right now. I'm very worried about where leadership is going, where organizations are going, how can we get better.
So I am encouraging leaders to really think in a totally different way. Think from a neuroscientific point of view, engage with the AI tools and bring in a holistic approach which not only grows the company as they are getting better, but grows them as a human being. Because if 1% of our leaders get to a super conscious state, it will truly change our planet.
Please stay in touch with me through LinkedIn through my website pinnacleprocess.com you know, engage through, you know, you can, I have seven books out. You can, you know, if you have any questions on those, please reach out to me. Love to engage with you at any point on that.
[00:49:59] Speaker B: So, yeah, and that was great. And I hope, I hope our audience, you know, is reminded that even though I do a lot of tech demos and we talk tech all the time on here, it is not just a technology challenge, it's a human one. And whether it's a small business, right. Or a team leader or somebody that's just trying, you know, to keep up, you know, clarity, compassion, continuous learning and really, you know, not being afraid, having a, you know, a, an experimental personality is really going to be your best ally. And I think that's the way that we're going to be able to make this AI human thing work because it really is a thing right now. It's a mishmash of everything that we're throwing at it and just hoping for the best in some cases. And that's not a good plan. Usually hope for the best. I'm not a fan, I'm not a big fan of that one. But you know, Dr. Dalal, thank you again for, for being here.
I hope this is not the last time. Actually, I know it's not going to be the last time we have you on the show because it's really helpful for our audience and for our audience out there. Thank you again for watching. Stay curious, stay human and stay Future ready. I'm Dr. Alan Badot. We will see you next time on AI Today.
[00:51:32] Speaker A: Thank you. Thanks Alan. Appreciate it.